Amerock Sucks Customer Reviews and Feedback

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Amerock, originally the Aldeen Company and later the American Cabinet Hardware Corporation, is a manufacturer of kitchen goods, primarily those related to kitchen cabinetry. It is now part of The Piedmont Hardware Group, headquartered in Mooresville, North Carolina.


Cindy angrily mentioned, "Do not buy from Amerock. I ordered cabinet knobs on 4/30. They charged my credit card on 5/6. I contacted them on 5/27 regarding the status of my order. They said the items were obsolete and I requested a refund. Followed up 3 times and never received my refund. BEWARE!"

Reviews

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Former Employee - Finance says

"Too many to list here."

Former Employee - Marketing & Sales says

"Too many to list.... Unless you have no other options do not work there because the turnover rate is the highest I have ever seen. If any good people do make it more than a year they will either leave on their own or upper management will lay them off."

Former Employee - Supply Chain says

"Moving too fast and not making the right decisions has cost them a great deal in loyal workforce, productivity as well as proactivity. Slow down to speed up."

Current Employee - Sales says

"CEO is arrogant & self-centered to the extreme, uses “Amerock Way” as an excuse for cruelty (“I’m just being HONEST” “It’s not personal, it’s business”, chaotic changes in direction, CEO is very emotional"

Sales and Marketing Coordinator (Former Employee) says

"There was no communication from upper management. My coworkers were the best part of the job. I learned marketing skills from my manager. Fair compensation package!Thank you for your feedback. Communication is a critical part of Amerock and we work to consistently provide timely and transparent communication to all employees."

Sales Representative (Former Employee) says

"Company is in disarray. Senior Management is a complete mess and not trustworthy. Will sell or get acquired sooner rather than later. People get fired with no reviews or notice. Nepotism significant.Recognizable Brand NameJust about everything else"

Maintenance Machine Set Up Operator (Former Employee) says

"This was a place that I was thankful for having the opportunity to work Too bad they closed their doors and sent all on the jobs to mexico. Some of the employee's even had to go down there and train them how to operate the machinery. Knowing that their time at the company was limited. Newell Rubbermaid is the company that owned Amerock at the end."

Notcher/General construction Laborer (Former Employee) says

"it was a good job and i wished it had stayed open because i liked the experience,i learned alot ad advanced quickly and wished i could have become managementhad steady workthey shut down"

Assembler/Inspector (Former Employee) says

"Third shift, people was nice. Hardest thing, hanging kitchen cabinet hardware on a moving rack, but fun. Communications between shifts.People like to cook."

Electroplater (Former Employee) says

"I worked in the barrel plating area for this company. It has since closed United States manufacturing operations and shipped all the jobs to China."

Product Manager - Functional Hardware (Former Employee) says

"I'm grateful for Amerock giving me the chance to manage my own product categories. It was a good and enjoyable experience, and I got to work with some great people. However, the rug was pull out when the new CEO "cleaned house" and replaced our President (who in turn replaced our Marketing VP). After that it was downhill including the announcement that Amerock in Rockford was going to be shutdown."

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